// Technical intelligence

What we're seeing — and fixing.

Privacy act 2020.

Have you done enough to be compliant for the Privacy Act 2020?

If you’re in business the Privacy Act 2020 affects you Shortly the 2020 version of the Privacy Act comes into…

A google calendar with a calendar icon highlighted.

Microsoft Outlook natively supports Google calendar on Mac not on PC

If you use Google Mail and its associated calendar, they work a treat using Outlook on macOS to share your…

An image of a computer screen with a white screen.

Don’t use Time Machine with your NAS/Network storage

What seems like a great idea will deliver great heartache when you need that Time Machine backup and the only…

A screenshot of an email with a number on it.

Watch out for voicemail emails

Today a new email notification of a voicemail arrived – that proved to be illegitimate. Like all phishing instances, this…

A screenshot of a security report summary.

Securing your website with https:// is not enough

Unless you’ve recently had your website security upgraded, chances are it is vulnerable. For most websites there is a momentary…

A screen shot of a web page showing the settings for a website.

Is your email account scam resistant?

Knowing how reliant your business is on email requires you be one step ahead of the scammers. That starts with…

A receipt for a purchase on an apple device.

Do not click the link in the email!

Did you get an email from Apple about purchasing something from their App store? Take a good look at it…

A close up of a circuit board with a few screws on it.

Troubleshooting: Trusting your gut to find the solution

How often does the light-bulb moment happen and you suddenly realise what you need to do to and fix the…

A screen shot of a support connection page.

How we are paying to take down scammers

Are your online viewing choices feeding those who are taking down scammers and their call centres? It doesn’t take too…

Netflix's payment details page.

Netflix email scam

The ever-growing rise in email scams is taking another twist with their level of complexity increasing in an attempt to…

A tv screen with a group of people on it.

Use Zoom? You’ll need a password

Edited 7 April: more details below: As of Sunday 5th April 2020, Zoom teleconferencing requires use of a password to…